XTB Review

Final Verdict on XTB Brokerage

As a forex trader and long-term stock investor who has been using XTB for several years, I can say that this brokerage has met my expectations. My trading style is a combination of active CFD trading and long-term buy and hold of stocks/ETFs – XTB allows me to do both comfortably on one platform.

I particularly appreciate the low costs – I save a considerable amount on fees thanks to 0% commission on Real Stocks & ETFs up to 100K€/monthly turnover then 0,2% fee  (only for European clients) and tight spreads on forex and cryptocurrencies. After getting used to it, I find the xStation platform convenient, stable and offering all the tools I need (whether for quick speculation on indices or for analysing stocks).

I also like the additional services – the interest on my free money gives me a few extra pounds every month, and the new multi-currency card via eWallet is a nice bonus that makes it easier for me to use my profits in everyday life. XTB’s customer support has always helped me quickly resolve any issues.

So far, I have experienced very few negatives – I keep an eye on the inactivity fee (but I trade regularly anyway) and for smaller withdrawals, I prefer to accumulate the amounts to avoid the fixed fee.

Overall, I feel safe with XTB and appreciate that the company is constantly innovating (new instruments, investment plans, app improvements).

In my personal experience, XTB is a great choice for active traders, combining a wide range of products, low costs and a trustworthy background.

Overall Rating: 8.7 Above Average Broker

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XTB Pros & Cons

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XTB overview

XTB Regulation & Broker Safety

XTB has offices in main financial centers in UK, Poland, Spain, France, Turkey, Portugal and Germany.

• XTB UK Ltd is regulated in Europe by the FCA United Kingdom (FCA #522157)
• XTB United Arab Emirates is regulated by the DFSA Dubai.
• Polish KNF Poland in Warsaw regulates XTB in Europe. The headquarters of the company is located in in Warsaw, Poland.

XTB group is registered by many top tier financial authorities in the major European Union countries.

XTB Broker Reputation and Trader Community Feedback

XTB enjoys a relatively good reputation, as evidenced by user reviews on well-known portals.

On Trustpilot, the broker has an average rating of ~4.0 out of 5 stars, with 62% of reviewers giving it a full 5 stars and roughly 19% giving it the lowest 1 star rating. The reliability, low costs and quality of the platform are particularly positively rated. In contrast, the community of experienced traders on ForexPeaceArmy is somewhat more critical – XTB only achieves ~3 stars out of 5 here (score 2.96/5 with 60 reviews).

Negative feedback repeatedly mentions issues with withdrawals (individual cases of delays or complications) and occasionally complaints about higher spreads on certain assets or technical problems. For example, in December 2023, one user on FPA emotionally labelled XTB a ‘scam’ because they had been waiting in vain for over a month for their money to be sent.

However, these isolated cases contrast with the prevailing experience of the majority of clients, who have not encountered any serious problems. It should be noted that XTB has hundreds of thousands of customers and dissatisfied clients are often more vocal in public discussions than satisfied ones.

In general, there are currently no serious warning signs such as mass complaints or systemic problems circulating in the community regarding XTB. The broker has been operating on the market for 20 years and has established itself as one of the largest players, especially in Europe. However, this does not mean that investors should not be cautious – it is always a good idea to check whether the broker keeps its promises (e.g. regarding the speed of withdrawals) and read the latest experiences of others. For example, a few users have pointed out spread widening during volatile periods (which, however, every market-maker broker does) or promotional tricks (e.g. luring customers with temporarily high interest rates on deposits, which then drop).

On the positive side, XTB has so far avoided scandals such as misuse of client funds or massive platform outages.

Community sentiment is mostly positive – XTB is often recommended in discussions for its low fees and services, albeit with the caveat to ‘watch out for inactivity fees’ or with the advice that there may be even cheaper options for long-term investments of larger amounts (e.g. direct purchase through brokers such as Degiro or IBKR). Overall, however, XTB appears to be a trustworthy broker among European investors, with no significant red flags.

Trading Accounts

You have a choice between two types of business accounts.

1. Standard Account

XTB Broker offers 2 different types of business accounts where basic account is called STANDARD, and trading account for advanced traders is called PRO.

These are primarily different in trading opportunities and spread rates.

The basic type of account you can choose for XTB is Standard Business Account (Standard) is ideal for traders who want to benefit mainly from low spreads. You get this type of account, variable FLOAT and at least 0,1 pips! Spreads may temporarily expand as a result of increased market volatility. With this kind of account, you need to go without the guaranteed loss stop command.

2. Pro Account

PRO account (PRO) is primarily targeted at intermediate and advanced traders. The orders are transferred directly to the liquidity pool so clients always benefit from the best bid on the fx market. Our review of XTB shows that the spread on this type of account is extremely low, and that’s about 0.28 points (pip). Plus commision per lot is around 3.5$ for PRO account.

We recommend you to open STANDARD account and work with xStation 5 which we find the best combination for most traders based on our test experience!

Visit XTB

Between 69 – 80% of retail investor accounts lose money when trading CFDs with this provider.

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XTB Fees

During the broker review we have figured out that XTB broker is one of the cheapest CFD brokers worldwide!

Their trading fees are generally low and when compared with their peers, there are none no-trading fees. Read below.

Trading fees:

Occur during trading.

• Average commision on EUR/USD currency pair is 0.2 Pips
• Typical overnight fee on $7.94 ( for Islamic accounts you will be charged $0)

Non-trading fees:

Occur during depositing, withdrawing your money or staying away of trading.

• Depositing fee: None
• Withdrawal fee: None for withdrawal of amounts over $100
• Inactivity fee: None

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Financial Instruments

• Forex: Over 50 currency pairs
• CFD Indices: Over 20 global indices
• CFD Commodities: Over 20 commodities + precious metals
• CFD Cryptocurrencies: Over 25 cryptocurrencies including Bitcoin, Ethereum, Litecoin and more
• Real Shares: Over 2000 shares from exchanges around the world
• Real ETFs: Over 300 Exchange-Traded Funds
• Options: A variety of options available on selected instruments

XTB trading platforms

1. xStation5

The XTB broker offers its client a web-based trading platform (not required to install on a computer) called xStation 5.

2. Mobile trading platforms

If you prefer “off-the-field” traffic using your smartphone, XTB currently offers a fast and easy-to-use mobile app for both Android and iPhone with great customer ratings on Google Play and iTunes.

xStation Mobile app ratings by real users on Google Play!

The XTB Online Investing app has a high overall rating (around 4.4★ out of 5★) on Google Play, with over 79–80 thousand user reviews. Active traders appreciate what XTB has to offer, but they don’t hesitate to point out issues and request improvements.

App performance and stability

The usability of the mobile app was the main topic of user feedback. Many traders find the app intuitive and easy to use, especially in its earlier versions. One user, for example, praised XTB’s interface as ‘very intuitive and user-friendly.’ The platform’s design was often praised for being modern and smooth, making it comfortable for both beginners and experienced traders.

App functionality

In terms of features, the XTB mobile app is praised for its rich functionality and breadth of offerings. Users appreciate the wide range of instruments (stocks, ETFs, forex, CFDs, etc.) and real-time quotes and charts for these markets. The platform’s integrated tools, such as position size and risk calculators, technical indicators on charts, and an economic calendar with news, are described as ‘top-notch’ and useful for trading decisions. The app also includes educational resources (such as tutorial videos and market analysis) that many beginners find useful. Overall, over the past two years, traders have appreciated being able to perform most of their trading tasks on the go: placing orders, analysing charts, reading news and managing their portfolio, all within a single app.

Despite this robust feature set, experienced users have pointed out specific gaps in functionality and areas for improvement.

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XTB demo account

To test what platform you offer, of course you have an XTB demo account, but beware, for a limited time of 30 days! So, not for an unlimited period of time, as is the case with other brokers. This is a bit strange, but on the other hand it forces you to try the basic features and start trembling with real money.

Maximum leverage

This broker has seat in the United Kingdom and is regulated by the FCA (Financial Conduct Authority) therefore falls under the MiFID2 regulatory,  that means the maximum leverage available for European traders is 30:1 (according to MIFID2 ESMA rules), but if you reside outside of EU signing up under XTB’s international entity can open door for 200:1 leverage!

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Is XTB trustworthy and safe broker?

XTB is indeed a very safe broker. As far as we learnt during the review, they take all regulations very seriously.

XTB is also regulated by several top regulators.

XTB Ltd. is regulated by the UK FCA.

Protection of your money 

First of all, XTB protects your money by keeping your funds on segregated bank accounts which means away from the money that company itself needs to run.

Secondly, XTB clients fall under FSCS (Financial Compensation Scheme) in case the company goes belly up (become insolvent) you will be 100% protected up to £50,000 per person by the FSCS fund!

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Is XTB a scam?

XTB is definitely NOT a scam. How could it be? It is one of the most solid brands in this industry.

Again read the previous paragraph where we explain FSCS fund and most importantly about regulation.

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XTB account opening

First of all, if you are unsure you can test on demo account first.

Overall we can say that the real trading account opening at XTB was hassle free and quite fast.

Deposit fees and options

XTB will not charge you any deposit fees.

There are several options how to transfer money into your trading account. Some options may not be available in all countries.

• Wire bank transfer (slowest but recommended for large amounts)
• Credit/Debit card
• Paypal
• Skrill

KYC

During the account opening process, you will need to fill in the KYC (know your client) formular questions that are required by law.

Account verification

Account verification should be easy to do.

All you will need is:

1. scanned copy of any utility bill (invoice for mobile phone, electricity, water, gas or any service not older than 3 months)
2. scanned identity card or Passport (both sides).

XTB Minimum Deposit

Min.deposit depends on country where you live. For example in Central Europe there is no required minimum deposit, but in some countries like Spain the min deposit is $1000.

XTB deposit withdrawal review

During this review of XTB, we were able to withdraw our profit of $200 back to the original bank account. Money arrived within 2 working days.

Countries served

You can open an account with XTB if you are from any country except the following countries which are BANNED: USA, Canada, Syria, Iraq, Iran, North Korea, South Korea, Pakistan, Singapore, Japan, Libya, Bosnia Hercegovina, Afghanistan.

Customer support

Our very short experience with XTB has confirmed that the business platform itself is at a high technical level.

Prices during the test were stable, we did not see any price requotes, platform freezing or other technical complications that are common with smaller brokers today.

We tested the quality of customer support, by placing a simple question over email. It was also a surprisingly professional client center. For questions, support can be contacted via live chat or free phone line. We also have a positive experience with customer support through e-mail communication, where we have answered all the questions in a straightforward and factual way (unlike some other brokers)

If you first need to convince yourself of the broker’s qualities, we recommend trying a free demo account – All features can be used without limitation for 30 days. We did not like this so we would prefer to have an unlimited demo account!

Beginners and professionals can find a wealth of information about what the XTB platform can do and how it trades in a large educational section where we found a vault full of  recorded webinars and seminars, the extensive stock exchange vocabulary will also be available in a short time.

Risk Disclaimer:  Between 69% – 80% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.

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